Business Quote of the Week – Dee Hock

“Simple, clear purpose and principles give rise to complex and intelligent behavior. Complex rules and regulations give rise to simple and stupid behavior.”

– Dee Hock, CEO Emeritus VISA International

Commentary: Complex rules and regulations are most apparent in government and you’ve seen first hand how efficiently government is run at your local DMV. On the other side of the equation, look at Wal-Mart, a huge organization with a simple purpose and simple principles (low prices, large selection, efficient operations) that is the model of efficiency for an organization that employs 800,000 + people.

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